Al Karim's

Reviews about Al Karim's

• 3 / 5

  By CTR Paul
  Brilliant chicken kebabs, but the donner meat ones used to taste odd. Pizzas were good though.
  November 06, 2016
• 1 / 5

  By Gareth O'Connor
  If I could give 0 stars I would.
  
  I ordered food with an estimated 40 minute delivery time. I then rang 1 hour and 15 minutes later to tell them to forget it. Lucky for me I chose to pay on delivery so didn't lose out. I don't mind food being delivered late as long as someone calls to explain but there was no communication what so ever.
  October 23, 2016
• 5 / 5

  By Colster1975
  It's always hot, fresh, speedy and delicious. What more can anyone ask?
  July 12, 2016
• 1 / 5

  By Molly Fenton
  HORRIFIC EXPERIENCE, DO NOT ORDER!
  I ordered a takeaway online, everything seemed fine & the payment went through. I then received an email from their payment service, to tell me that the payment had been refunded. I called them & asked them why, they said they do not deliver to my address bearing in mind they have delivered before & it is 3 miles away. At this point, I had already paid the delivery fee. I also left a note to the "restaurant" to say could they please come up my driveway & knock on the caravan door at the back. I thought this was strange they said they couldn't deliver to my address, seeing as they had before. Assume it is because they have a dislike for travellers. I then decided to order a takeaway elsewhere, when my card was declined. I then called Al Karim's back, I spoke to a man on the phone, I asked him why the money has not been refunded back into my account, to which his response was "it takes up to 24 hours, I think" I then said to the man I need to know a definite answer or when the money will be returned, he then said it could take up to 34 hours. I told the man I needed to know a definite answer, as this is completely unacceptable & also mentioned my point about not delivering to the address because living in caravan. I asked to speak to the manager, but he said he was not there. He said he will look into this for me & then give me a call back. He called me back, said it will be in my account within 24 hours & said he will pass this on to the manager for me.
  
  Overall, this has been my worst ever experience with a takeaway, especially when all I wanted was a kebab & now I've got to wait 24 hours to get my money back all because this takeaway is RACIST.
  June 24, 2016